Evelyn Smythe
Toledo, OH
  • Advanced certifications in Microsoft Word, Excel, PowerPoint and Outlook
  • Excellent phone etiquette and in-person communication
  • Advanced professional writing skills for emails, memos, meeting minutes, reports and other documents
  • Experience using QuickBooks for payroll management
  • Dedication to creating a comfortable and welcoming office environment for internal employees and visiting external parties
  • Typing speed: 85 wpm

Serve as first point of contact for the branch manager's office by greeting visitors, answering calls and collective vendor shipments
Manage efficient file digitization and organization processes for all documents to keep an accurate record of client profiles
Coordinate international travel for the branch manager, assistant branch manager and visiting external parties as well as local travel accommodations as needed
Schedule appointments, meetings, conferences and travel for the branch manager and assistant branch manager using calendar management system
Take meeting minutes during all major branch-wide conferences, and produce summary reports of agenda, discussion and decisions to inform necessary parties
Thompson Materials, Inc

Served as first point of contact for the general office, providing clerical support to in-office professionals including the CEO, COO and sales representatives
Managed the company's general email correspondence, answering product and service inquiries, fielding prospective clients and recording client testimonials and feedback
Coordinated travel for executives and their visitors as needed, using calendar management and collaboration with external office support personnel
Established efficient file digitization process to create comprehensive and easy-to-update client profiles
Created meeting agendas, took meeting minutes and sent out summary reports to relevant parties
Associate of Applied Science in Business Administration
Toledo Community College
High School Diploma
Perrysberg High School
  • Spanish: Conversational
  • English: Conversational