Oakland, California
Operations Manager
Shoes Plus Factory

Develop and lead top-performing production operations team
Delegate assignments and tasks to a team of two Managers who passed tasks on to Supervisors and individual employees
Create and implement a new purchase order system that reduced purchase order processing time by two hours per week
Compare and match purchase orders with invoices and keep necessary records
Created and implemented a new production system that increased production output by 17% and cut production time by 9%
Assisted in creating a new safety guide for the company that resulted in decreased workplace accidents by 11%
Kitchen Manager
Western Chicken Company

Ordered and organized all inventory
Provided excellent customer service, working quickly to resolve issues
Led a kitchen staff of 20 people in a busy fast-food restaurant
Created weekly schedules for all kitchen staff
Ensured company remained in compliance with all safety, cleaning and sanitization procedures
  • Advanced leadership skills demonstrated with experience leading teams of 20+ people, delegating assignments and maintaining positive employee morale
  • Advanced organization skills demonstrated through creating weekly schedules, maintaining inventory and keeping purchase order and invoice records
  • Excellent problem-solving and critical thinking skills demonstrated by increasing company production output while decreasing output time
  • Strategic business negotiation skills displayed through negotiating contracts with company vendors
  • Strong teamwork and influencing skills exemplified through assistance in creating a new safety guide that resulted in improved workplace safety
Bachelor of Science in Business Management
California State University
  • Spanish
  • English