Chicago, IL
  • Excellent communication skills when working with coworkers, managers and customers
  • Ability to maintain electronic and paper filing systems
  • Proficient with spreadsheet software (Excel, Sheets)
  • Efficient in managing personal working time and scheduling for others
  • Skilled in adapting to different working environments
  • Eager to learn all aspects of businesses to perform better
Office Assistant
Maxwell Transport

Welcome clients entering the office, offer refreshments, direct them to the correct meeting room or office and log visits for security purposes
Create and maintain an electronic filing system and transfer paper files to the new system, reducing office costs by 11%
Prepare travel requests, submit for approval, arrange travel and accommodation, create expense reports and answer travel-related questions as needed
Assist in coordinating fleet schedules, maintain accurate transport records and submit records for review
Sort incoming mail and distribute to coworkers and departments, send outgoing mail and packages and manage online shipping account
Updated company website with the latest news regarding achievements, awards and announcements
Office Assistant
DiLaurentis Cleaning Services

Made cleaning appointments for clients, set up accounts for new clients and maintained all accounts
Prepared invoices for cleaning services, submitted payments and outstanding invoices to accounting
Coordinated cleaning schedules by territory and services, reducing personnel waste by 7%
Handled customer complaints via phone and email, escalating issues to manager as needed
Shadowed cleaners to learn more about services and products used to better assist customers
Assisted human resources and accounting with paper filing duties, made upgrades to electronic system when possible
Monitored cleaning and office supply levels, submitted order requests as needed
Associate in Business Administration
Prairie State College
  • English