Jacksonville, FL
Bachelor of Science in Business
The University of Miami
Graduated -
Englewood Office Supply
General Manager

Setting performance metrics for all departments and meeting with department heads to discuss performance against targets, including suggesting ways to improve in areas where department is failing to meet set goals
Creating and enforcing company behavior and performance policies and overseeing enforcement of policies through defined disciplinary structure
Ensuring that all health and safety regulations are complied with for both inside and outside staff
Overseeing period of 27% growth in total clients and 32% growth in net sales
Richards Sports Wholesale
Sales Manager

Organized and led weekly sales meetings for the entire sales team to discuss new products or scripts
Reviewed sales figures and facilitated communication between sales associates about successful and unsuccessful methods to improve overall team sales rate
Conducted quarterly assessments and annual performance reviews with all sales staff to review their sales data and offer advice to improve results
Communicated with General Manager and Production Manager to incorporate any concerns and requests sales staff received from clients into production planning
Compiled sales data into weekly briefs and detailed monthly reports for General Manager
American Martial Arts Warehouse
Inside Sales Associate

Researched martial arts gyms and academies and then cold contacted prospective new clients through email and phone calls to pitch the value of the company's martial arts and fitness products
Maintained ongoing relationships with existing or newly signed gym clients with regular check-ins to inquire about their experience with the products and, if needed, to resupply or purchase new gear
Exceeded monthly sales quotas by 67% on average for duration of employment
  • Leadership skills, including supervision, delegation and conflict resolution
  • Budget management
  • Excellent verbal and written communication, including public speaking
  • Sales techniques such as up-selling and negotiating
  • English - Conversational