7728 Northside Parkway
Nashville, TN
La Belle Vie

Assign tasks to dining room staff and coordinated their activities to ensure courteous, prompt service to patrons
Greet guests, escorted them to tables and provided menus
Resolve complaints to keep customers happy
Schedule reservations and arranged parties and special events for diners
Inspect serving stations for cleanliness and use an online ordering system to requisition table linens and other supplies when needed
Assign guests to tables appropriate for their needs and distribute guests evenly among the servers on duty
Learn the ingredients of all menu items and keep track of changes to accommodate people with allergies
The Juicy Steak

Answered many calls per day on a multi-line phone system
Prepared the dining room at the beginning of each shift
Greeted and seated customers in appropriate areas
Checked on customers during their meals and accommodated any special requests
Scheduled reservations and assigned tables to guests
John's Country Kitchen

Answered questions about menu items
Had friendly conversations with guests
Relayed special requests to kitchen staff
Increased dessert sales 10 percent by suggesting items and reminding diners to save some room
Kept the dining area clean, attractive and organized
Learned and followed local laws and regulations about food safety and serving alcohol
  • Customer service
  • Multitasking
  • Teamwork
  • High energy
  • People skills
  • Detail-oriented
  • Verbal communication
  • Professionalism
  • Organization
  • Thoroughness
  • Flexibility
  • Time management
  • Basic Math
Associate of Arts in Hotel and Restaurant Management
Clear Lake University
  • English