Customer Service
Template
cashier.resume@resume.com
(123) 123-1234
1000 Customer Service Street
Resume City, Washington
Summary

I have over 10 years of customer service experience working with top industry performers, where I regularly exceeded quarterly sales targets. In my current position at Appliance Company, I have a customer service satisfaction rating of 4.6 out of 5 stars and I was distinguished as a “Top Earner” by corporate management from 2015 to 2017.

Employment History
Cash Management Associate
Appliance CompanyCity, State
  • Oversees and maintains customer satisfaction through processing between diverse departments within Appliance Company in City and abroad
  • Maintains an exceptional 4.6/5 stars in randomly taken customer service surveys
  • Recognized as a “Top Earner” by corporate management from 2015 to 2017
Customer Service Specialist
Medical System CompanyCity, State
  • Managed multiple national accounts and oversaw regular transactions for large-scale purchases
  • Resolved time sensitive customer service issues in time sensitive situations quickly and efficiently
Customer Service Associate
Metal Foundry CompanyCity, State
  • Excelled at conflict resolution, problem solving customer complaints, fixing order problems and errors, and provided detailed product informatio
  • Fulfilled over 2,000 product orders each year in-person, online, and over the phone
  • Received distinguished “Employee of the Month” plaque in 2004, 2005, and 2008
Professional Skills
  • SAP
  • Customer Service
  • Oracle
  • Problem Resolution
  • Policy Process Engineering
  • Six Sigma Green Belt
  • Sales Account Management
  • Typing Speed 55wpm
  • Business Writing Skills
  • Business Acumen
Education
Leveraging Sales and Negotiations Certificate
Online College City, State
Graduated
Bachelor of Arts
State University City, State
Graduated
High School Diploma
State High School City, State
Graduated
Languages
  • English
  • Spanish