Caroline Roberts
Seattle, Washington
Assistant Store Manager
Baby Boutique

Lead a team of 10 sales associates to meet weekly sales goals or exceed them by up to 25%
Create employee improvement plans and provide coaching to team members to improve performance, when needed
Create weekly schedules for team members, ensuring the store always has adequate coverage by scheduling at least one on-call associate per shift
Review employee time-clock records for accuracy and manage payroll processing on a biweekly basis
  • Advanced experience in motivating teams and leading sales associates to meet company goals
  • Advanced proficiency level in using Microsoft Office and point-of-sale systems
  • Advanced experience in creating weekly schedules and processing payroll
  • Advanced experience with cash handling gained through experience of maintaining cash register and making daily bank deposits
  • Expert time management skills proven through experience prioritizing tasks and delegating projects to staff
  • Expert communication skills proven through experience managing customer service complaints and requests
Franklin High School
  • Spanish: Conversational
  • English: Conversational