Dallas, Texas
Dallas College
Bachelor of Arts in Business Administration
  • Communication: Good written and verbal communication skills via email, phone and direct customer assistance
  • Technology: Advanced experience with computers, phones and a variety of office equipment including Microsoft programs and Google documents
  • Time management: Ability to organize and plan efficiently to keep track of timelines, meeting all deadlines
  • Budgeting: Good financial and budgeting skills with planning and anticipating office needs
  • Attention to detail: Strong attention to detail, highly organized and careful
Andrews Home Improvement Company
Administrative Assistant
Answer a volume of over 200 phone calls each day, directing them to their destination
Complete monthly inventory and order any necessary supplies
Communicate with customers and schedule contractors
Facilitate payment process and mail out invoices
Coordinate travel plans for all sales team members
Dallas School of Real Estate
Administrative Assistant
Organized all mortgage and closing paperwork for real estate agents
Answered phone calls from potential sellers, directing them to their local agent
Coordinated all new hire paperwork for new realtors
Planned and oversaw real estate agent training
Created flyers and other marketing materials to advertise upcoming open houses
Dallas College
Evaluated the efficiency of the front office and reported recommendations for improvement
Answered phones and directed phone calls to the correct department
Greeted guests and directed them to the meeting room
Mailed out acceptance packages
Collected payments from students
Dallas Hospital
Volunteer Administrative Assistant
Directed resident questions to the appropriate department
Assisted with the design and development of tourist packets
Coordinated city tours of the administrative building
Answered email and social media inquiries
Greeted guests and directed them to the right department
  • English - Conversational